Oleh : Hardi, Ratri Dewi
Keywords: Performance, NGO PPAP Seroja, Street Children
The purpose of this research is to describe how the performance of the NGO PPAP Seroja in coaching street children in the city of Surakarta and what obstacles are the obstacles in the performance process. This research is a descriptive study with a qualitative approach in which the researcher tries to describe the phenomena that occur in the performance of NGOs in coaching street children in fact by analyzing the process of implementing the performance provided by the NGO PPAP Seroja in coaching street children in Surakarta. The data sources used are primary data and secondary data. Sources of data obtained in the form of interviews, observation and literature study. The sampling technique used was purposive sampling where the sampling technique was based on certain criteria to be used as informants. The assessment of the success rate of this study is assessed through five indicators, there are: Input, Process, Output, Benefit and Impact. The results showed that from the five indicators it can be concluded that the one that most influences the performance process is the Input and Output indicators. This can be seen from the lack of Human Resources (HR) and the lack of maintenance in existing facilities. .